Customer Hub for Communications

Afxisi’ Customer Hub for Communications provides a single view of customers across an enterprise, allowing telecom firms to tackle segregated systems, processes and data that can lead to poor customer service, high churn and excessive operational costs. The Customer Hub also helps identify high value customers and potential churn cases, allowing targeted retention campaigns to ensure customer loyalty. The solution has a customer data model that is flexible, robust and TeleManagement Forum SID (TMF SID) compliant, based on our prior implementation experiences; it also comes with a suite of web services that can be leveraged to maximize custom hub capabilities across multiple applications and business users.

Leveraging Price Management to Improve Profitability

For every organization, maintaining (read increasing) profitability and revenue, is of utmost importance, without any doubt. Traditionally, organizations have tried to safeguard profitability and / or revenue by trying to reduce costs of operations. All the advances in terms of digitization / automation have been for the business processes related to customer relations, manufacturing process, material supply chain etc. They focus on improving efficiency / speed to reduce operational fixed / variable costs. However, there is less attention towards ability of ‘price’ to improve profit. This white paper discusses how organizations can leverage advancements in technology, to implement price management solution, thereby, to increase / protect their profitability and / or revenue.

Solutions for Telecom Industry

Changing industry trends such as broadband technologies, convergence of technologies and devices, and increasing consumer demands have made it essential for telecom companies to introduce innovative, new products and services to market, and do it quickly. With need to meet compliance standards and reduced time to market, telecom companies face huge challenges. Afxisi enables you to meet these challenges through its EIS Solutions for the Telecom Industry. Utilizing our domain expertise and engineering skills, we help you bring new products to market quickly and maximize gains across the product lifecycle.

Telecom Embedded Solutions

The amount of intelligence & complexity being incorporated in telecom instruments, devices and equipments is increasing day by day. Consumers are looking for quality products with high reliability and availability. Afxisi with its telecom embedded solutions help telecom product companies like yours to meet your business objectives by leveraging our strong domain expertise, IP portfolio and solution accelerators, thereby achieving reduced time-to-market.

Wired & Datacom -Telecom Embedded Solutions

Wired telecom industry is driven by innovation. Convergence is the buzz word spurring the advent of Next Generation Network (NGN), IP Multimedia Subsystem (IMS) and related technologies. Tata Consultancy Services (Afxisi) with its wired network solutions help telecom equipment vendors and service providers to design, develop, test and support data-communication equipments and services for SOHO, access, metro edge, carrier and enterprise networking.

Wireless Telecom Embedded Solutions

Wireless industry is evolving rapidly. Convergence of new applications and connectivity technologies are creating complex mix of technology and market forces. Afxisi provides innovative solutions across the product lifecycle for customers in domains such as handset, PDA, personal media devices, Node-B, BTS, RNC and BSC.

Wireless Telecom Network

Wireless industry is evolving rapidly. Increased user mobility coupled with advancement in telecom networks, from 2G to 4G, has lead to a paradigm shift in mobile computing. Convergence of new applications and connectivity technologies has thrown new challenges to the telecom industry such as packing more functions in devices, development of newer devices with stringent cost, power, size constraints, better processing and memory capabilities, etc. Afxisi provides innovative solutions across the product lifecycle for customers in domains such as handset, PDA, personal media devices, Node-B, BTS, RNC and BSC.